Message From The CEO
What to Expect Upon Admission
Patient Rights, Privacy, and Safety
Access to Medical Records
Case Management/Discharge Planning
Telephone, Television, Internet Access
Vibra Hospital Case Management: 303-286-5110
Vista View Care Center Case Management: 303-286-5099
Upon admission you will be assigned a Case Manager who will follow you throughout your hospital stay. The Case Management department is responsible for helping locate appropriate resources for patients and families in an effort to facilitate discharge planning and ensure patients receive appropriate follow-up care. This can include ordering medical equipment, arranging home health services and setting up doctor’s appointments. A multidisciplinary team including the doctor and a member of the Case Management department will meet weekly to discuss your progress and goals for continued care and ultimate discharge.
The Case Manager serves as the single consistent resource to the family and physician, enhances communication among team members and monitors barriers to the patient’s efficient navigation through the episode of care.
Vibra Hospital/Vista View Care Center’s Finance Department is available to patients and families who may require assistance with medical bills. Please call 303-286-5009 with questions regarding payment options.
Treatment and care will be provided to all patients without regard to disability, race, creed, color, gender, sexual orientation, or national origin. Efforts will be made to accommodate individual cultural and ethnic practices whenever possible to promote a positive, inclusive, healing environment. Please alert the staff to specific needs that you may have regarding patient interaction preferences, diet restrictions, etc. that reflect your beliefs so that we may try and accommodate them.
- Our goal is for you and your family/friends to be VERY SATISFIED with your experience at Vibra Hospital/Vista View Care Center.
- Near or at discharge, you will receive a survey from your Case Manager that will ask you to rate your satisfaction with Vibra Hospital/Vista View Care Center. We hope you will take a few minutes to answer the questions on the survey so that we may continue to identify opportunities to meet/exceed our customer’s needs and expectations.
- If you need assistance in completing the survey, please contact your Case Manager. If you have concerns that you would prefer to express in person, please contact the Director of Nursing or hospital Administration at 303-286-5030.